Return & Refund Policy

Thank you for choosing Oxon Digital Network for your internet services. We strive to provide you with reliable connectivity and exceptional customer service. If you have any concerns about your subscription or experience with our services, please review our Return & Refund Policy outlined below.

1. Subscription Cancellation:

  • You have the right to cancel your subscription to Oxon Digital Network’s internet services at any time. To request cancellation, please contact our customer support team at cable@oxondigital.in or by phone.
  • Upon cancellation, your internet services will be terminated, and any recurring payments will cease.

2. Refund Policy:

  • Refunds may be issued in accordance with the following conditions:
    • Refunds will be provided for cancellations made within 7 days of initial subscription, Installation Charges 500 + Subscription Chargers will applicable.
    • Refunds will be issued to the original method of payment within 7 days of cancellation confirmation.

3. Equipment Returns:

  • If equipment was provided by Oxon Digital Network as part of your subscription, such as modems or routers, you may be required to return the equipment upon cancellation.
  • Equipment must be returned in its original condition and packaging, with all accessories included.
  • Failure to return equipment may result in additional charges or fees.

4. Damaged or Defective Equipment:

  • If the equipment provided by Oxon Digital Network is found to be damaged or defective upon receipt, please contact our customer support team immediately for assistance.
  • We will work to resolve the issue promptly, which may include replacing the damaged or defective equipment at no additional cost.

5. Contact Us:

  • If you have any questions or concerns about our Return & Refund Policy, or if you would like to request cancellation and/or a refund, please contact us at cable@oxondigital.in.

6. Changes to Policy:

  • We reserve the right to update or modify this Return & Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
  • Your continued use of our services after the posting of any changes constitutes acceptance of those changes.

Thank you for choosing Oxon Digital Network. We appreciate your business and value your satisfaction with our internet services.

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